Cognitive Behavioural Therapy for COVID-19 Frontline Workers

Working in healthcare can be stressful. This was the case way before the COVID-19 pandemic shook every corner of the world. Research had already shown that, compared with those in other industries, healthcare workers were more likely to suffer from psychiatric disorders.


As this was already the case before the coronavirus crisis, we are expecting a significant spike in poor mental health amongst our front line workers for months to come. There are several reasons why their wellbeing could be jeopardised during this time.

They are facing unexpected stressors, like the risk of infection and a sense of helplessness when it comes to caring for their patients. Many workers have isolated themselves from family to reduce any risk spreading, and as a result, may lack the social support and physical contact with loved ones they so desperately need.

 The psychological toll reaches new heights as many have dealt with a high number of deaths in a small amount of time. Taking these experiences home and analysing them in their heads is a huge mental burden in itself. Moral injury is also something this pandemic will highlight, from people working in roles they are not used to or people not receiving the support they need from colleagues.


Some symptoms that frontline workers could be experiencing as a result of COVID-19 are:

  • Worrying about when the pandemic will be over and if they can get through work
  • Sadness and low mood about being isolated from loved ones
  • Stressed about carrying out their job effectively
  • Concerned about having the right PPE equipment
  • Ruminating about losing patients to the virus
  • Shame or guilt about carrying out a different type of role
  • Obsessing constantly about being clean

While healthcare workers are often resilient, they are human and need the same psychological support that others do in times of turmoil.

At Efficacy, we run an evidence-based online CBT programme (iCBT) to help people tackle issues affecting their mental wellbeing. The programme was created to suit a range of lifestyles as it can be accessed anywhere at any time. We believe this type of therapy is vital for frontline workers who may be struggling to cope, but are still going to work day in day out.


How does iCBT or online therapy work?

  • Acts as a self-help tool online
  • Digital programme suited to your needs
  • Mobile and accessible at any given time
  • Supported sessions with a therapist


The programme is called SilverCloud, where individuals work through a range of tools and techniques to target their problems. It is recommended to have at least six sessions with one of our BABCP accredited therapists to get the best results. These sessions are 30 minutes each and can be via phone, Skype/Zoom or email.

iCBT currently boasts a recovery rate on par with our face-to-face therapy of 87%, which exceeds the industry standard recovery rate of 52%.

Please do not hesitate to call us on 0203 795 8718 or email if you want to discuss any of these options in more detail.


Real therapy. Real results.










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