FAQ's

We have a highly trained and experienced team of cognitive behavioural psychotherapists accredited with the British Association of Behavioural and Cognitive Psychotherapy (BABCP).

Some of our therapists hold dual positions with Efficacy and senior positions in the NHS or academic institutions. Positions in the NHS or academia involve managing or coordinating specialist cognitive behavioural therapy services.

An accredited cognitive behavioural psychotherapist will have had training as a qualified registered healthcare professional before undertaking advanced cognitive behavioural psychotherapy training. So we have competently trained practitioners, providing reassurance that your well-being is in the hands of accredited and registered professionals.

Yes, we are covered by all major healthcare providers. We have a flexible approach, and most clients prefer us to invoice your provider directly. We also have a practice manager that can arrange your provider authorisation or help you with the process.

We have developed a flexible accessing principle for our quality cognitive behavioural therapy service.

There are three ways to book an appointment or find out more about our services:

  • Call us on 0203 795 8718 and have a chat today
  • Request a call back here or send us a message here
  • Drop us an e-mail at info@efficacy.org.uk 

The simplest way to book is to call us directly on 0203 795 8718 and talk to a member of our team. We can then book a time and location that is convenient for you.

Appointments can also be arranged by email, a referral from a GP, Psychiatrist, health care professional, employer, etc.

If you have a healthcare insurance policy (e.g., BUPA, AXA PPP, Cigna, etc.), then we can arrange authorisation with your provider.

Cognitive behavioural therapy is the treatment of choice for most of the psychological problems experienced by people.

Cognitive behavioural therapy has clear evidence of efficacy for the following:

  • Depression
  • Panic Disorder
  • Agoraphobia
  • Generalised anxiety disorder
  • Specific phobias
  • Social phobia
  • Obsessive-compulsive disorder
  • Post-traumatic stress disorder
  • Bulimia
  • Personality disorders
  • Habit disorders
  • Pain
  • Chronic fatigue

With problems where research is limited, cognitive behavioural therapy still comes as the modality with the best evidence. For example with:

  • Schizophrenia
  • Bipolar affective disorders
  • Hypertension
  • Low-self esteem
  • Sex therapy
  • Nightmares
  • Gambling
  • Irritable Bowel Syndrome

That National Institute for Health and Clinical Excellence (NICE) the public agency that directs the NHS on best practice continuously recommends cognitive behavioural therapy for the treatments they produce guidance on.

At the end of the assessment session, we will discuss with you what your treatment plan will include. We work with you to identify the problem and set some end of treatment targets. Your individualised treatment plan is based on the very latest evidence-based practice in cognitive behavioural therapy. Once you understand what your treatment entails you decide if our service is for you; if it is the right time for you or how you would like to progress. If you want to proceed we schedule your therapy according to your needs; we can provide appointments at various times that do not have to be weekly.

If following your initial assessment, you and your therapist agree that that cognitive behavioural therapy is not appropriate, time will be given to discuss the reasons, and alternative suggestions will be offered. These may include a different form of psychotherapy, seeing a specialist to discuss medication issues or perhaps recommend some literature.

What makes quality Cognitive Behavioural Therapy stand out from other forms of therapy or types of counselling is the emphasis on evidence-based practice. For our clients, this means that they are receiving quality conventional professional therapy based on the very latest research.

Cognitive Behavioural Therapy is a way of helping people to cope with stress and emotional problems. It helps us to look at the connections between how we think, how we feel and how we behave. It particularly concentrates on ideas that are unrealistic. These often undermine our self-confidence and make us feel depressed or anxious. Looking at these unrealistic ideas can help us work out different ways of thinking and behaving that in turn will help us cope better. Cognitive Behavioural Therapy looks at how problems from the past are maintained in the “here and now”. It helps people to learn new methods of coping and problem-solving, which they can use for the rest of their lives.

If you are struggling between sessions, you might want to email or call your therapist, so they can help you use your newly learned CBT skills. This is usually acceptable; however, your therapist will bear in mind how and if contact between sessions is affecting your ability to use your CBT skills and act as your therapist.

If it’s likely that you’re going to experience a difficult period during your therapy, your therapist will work with you in advance, so you can develop a robust management plan including tools to cope with your feelings.

Your assessment will last for 1 hour if you are coming alone and 90 minutes if you are with a partner. At the end of your initial assessment, your therapist will talk to you about what your treatment plan will include, based on the very latest evidence-based practice in CBT. We will identify the issues you’d like help with and will set some end-of-treatment targets.

At this stage, you’ll also find out what you can expect in your sessions and the timescale for your therapy.

Once you understand what your treatment entails, it’s up to you to decide if you’d like to go ahead. If you want to proceed, we can schedule your therapy according to your needs; providing appointments which fit in with your schedule. 

If you and your therapist agree that CBT is not appropriate for you, they will make alternative suggestions which may include literature to read, recommendations of a different form of psychotherapy or to see another specialist to discuss medication.

The emphasis on evidence-based practice makes CBT stand out. These means that you’ll be receiving quality conventional professional therapy based on the very latest research.

Please bear in mind that people recover at different rates, and your therapist will review your progress at each session, but, generally, panic disorder, mild OCD and most sex therapy will require six sessions over one to three months, while depression and social anxiety may take slightly longer with 12 sessions over four to six months.

We regularly evaluate our online CBT therapy programmes to make sure they are effective.

iCBT currently boast a recovery rate on par with our face-to-face therapy of 87%.  This exceeds the industry standard recovery rate of 52%.

As with all our CBT therapy treatments, online CBT has high levels of governance and supervision that you would expect of any Efficacy therapist.  This means you can be sure that your treatment will be effective and appropriate for you.

Not all disorders and emotional issues are right for online CBT.  To make sure it’s the right solution for you, at the right time, we’ll arrange for you to have a phone or Skype assessment with a therapist.  If the therapist thinks that another type of therapy is better for you, they will tell you how to access the services you need. If payment has already been made for your online CBT before you have this assessment, then we’ll immediately give you a refund.

Online CBT may be right for you if:  

  • You want CBT therapy which is cost-effective, and an affordable option compared to face to face CBT therapy
  • You want to get started quickly for help with anxiety and depression with support from a CBT therapist
  • Your busy schedule means that you would prefer to work at your own pace online
  • You want a solution built on proven effective CBT interventions allowing you to access remote therapy (from home, the office or on the move) 

SilverCloud is an online course to help you manage stress, anxiety and depression. You will work through a series of topics selected by a therapist to address specific needs. The course is designed to be completed in your own time and at your own pace. 

Our Online Therapy programme (iCBT) called SilverCloud is a good solution to receive Cognitive Behavioural Therapy with the flexibility to access the programme from anywhere. 

Our Remote Cognitive Behavioural Therapy, which is conducted via telephone or digital channels such as Zoom, Skype or FaceTime. 

To discuss which option is best for you, please give our sensitivity trained client services team a call now on 020 3795 8718, or request a call back .

The fees for online CBT therapy vary depending on the type of communication you choose.  
Our iCBT online therapy which involves carrying out exercises via our digital software is £35 per month for a 12 month commitment (this includes 6.5hrs of time with a therapist to assist online program). 
Remote therapy with a BABCP accredited therapist is from £99 per session (clinical hour)
In comparison, a face-to-face meeting with a therapist averages between £99 and £140 per session*.
When seeking CBT therapy, we recommend ensuring your therapist is BABCP accredited. Here at Efficacy, it is a mandatory requirement for all of our therapists in order to deliver effective treatment. 
*Dependant on location and the specialism of your therapist. We are currently only offering online and remote therapy due to the COVID-19 crisis.